Privacy Policy

Sandhurst Associates Ltd ("Sandhurst Associates Ltd" and "We/Us/Our") is committed to ensuring that Your Information is used properly and is kept securely. This Privacy Policy explains how We will collect and use Your Information.

By submitting Your Information to the Sandhurst Associates Ltd Website ("Find Me Car Finance" and "Website") you are consenting to the processing of Your Information by Us and Our agents in accordance with this Privacy Policy.

 

DATA CONTROLLER

Sandhurst Associates Ltd is a company registered in the United Kingdom with company number 06958589 and registered office at Sandhurst Associates Ltd, The Granary, 50 Barton Road, Worsley, M28 2EB,

Sandhurst Associates Ltd is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number 723591. It is also registered under the Data Protection Act 2018 under registration number Z2032925 and a member of CFA.

Any information that you provide on this website is controlled by Sandhurst Associates Ltd which is registered as a data controller with the Information Commissioner's Office.

 

CONTACT DETAILS

Our full contact details are:

Post: Sandhurst Associates Ltd,
The Granary,
50 Barton Road,
Worsley,
M28 2EB

Telephone: 0800 808 5541

 

THIRD PARTY LINKS

The Website may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

 

INFORMATION WE MAY COLLECT

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer the following personal information ("Your Information"):

  • Information that you provide when you visit the Website, register for and use Our online services, become a subscriber, request a quote, complete a loan application form or apply for any other product or service.
  • Information that you provide to Our partners, credit brokers and affiliates where you have consented to that information being passed to us.
  • Information you provide to us when you contact Us by email or SMS.
  • Information that we collect about you from documents that are available to the public, such as the electoral register, or from third parties such as credit reference agencies and fraud prevention agencies.
  • Information you provide if you report a problem with the Website or if you contact us and request assistance when using the Website.
  • Details of your visits to the Website, including, but not limited to, traffic data, location data, web logs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

 

HOW WE USE YOUR INFORMATION

We use Your Information in the following ways:

  • To contact you, from time to time with details of our other products as well as third-party products, listed here. We will only contact you by email and/or SMS with your consent or in accordance with 'Promotional offers from us'.
    Bank accounts
    • Ffrees Family Finance Ltd (U Account)
    • APS Financial Ltd (icount)
    • Pockit Ltd (Pockit)
    Business Loans
    • Platfi Ltd (Capitalise)
    Catalogue cards
    • Savant International Limited (Savvy Benefits Card)
    Credit cards
    • Capital One Europe Plc (Luma, Ocean)
    • MBNA Limited (MBNA Credit Cards)
    • NewDay Ltd (Aqua, Marbles and Opus)
    • The Post Office (Post Office Credit Cards)
    • Vanquis Bank Limited (Vanquis, Aquis, Origin)
    • Tesco Personal Finance plc (Credit Cards)
    Credit score services
    • RSDataTech Ltd (UK Credit Ratings)
    • Experian Ltd (Experian)
    • Loan Marketing Limited (CreditPerfect)
    Guarantor loans
    • Advancis Ltd (Buddy Loans)
    • Amigo Loans Ltd (Amigo)
    Home credit loans
    • Morses Club PLC (Morses Club)
    • Provident Personal Credit Limited (Provident)
    Log book loans
    • Loans 2 Go Ltd (Loans2Go)
    • Mobile Money Ltd (Cash Logbook Loans, Mobile Money)
    Mortgages
    • Rateswitch Ltd (Rateswitch)
    • SoSmart Financial Services Ltd (So Smart Money)
    Personal loans
    • Loans 2 Go Ltd (Loans2Go, Simple Fast Loans)
    • Madison CF UK Limited (118 118 Money)
    • Monevo Limited (Epic Loans) (privacy policy)
    • Munee Hut LLP (icash)
    • Progressive Money Limited (Progressive Money)
    • Stop Go Networks Limited (The Money Source, Freshflex Finance)
    • Monevo Ltd (Purple Loans, Epic Loans) (privacy policy)
    • Quidii Ltd (Accept Loans)
    • The Affiliate People Ltd (Fix My Finances)
    • giffgaff Ltd (giffgaff money)
    • Retail Money Market (RateSetter)
    • Lendable Ltd (lenable)
    • 1st Stop Personal Loans Limited
    • 1st Stop Retail Finance
    Property Purchase
    • Property Rescue Ltd (Property Rescue)
    Secured loans
    • Freedom Finance Ltd (Freedom Finance)
    • Intelligent Lending Ltd (Ocean)
    • Norton Financial Services Ltd (Norton Finance)
    • SoSmart Financial Services Ltd (So Smart Money)
    • 1st Stop Home Loans Limited
    • 1st Stop Home Improvement Finance
    Short term loans
    • Blue Letter Limited (Blue Letter)
    • DJS (UK) Limited (Piggy Bank)
    • Ferratum UK Ltd (Ferratum)
    • Hamilton Digital Solutions Ltd (Ez Loans)
    • Monevo Limited (Epic Loans) (privacy policy)
    • MYJAR Limited (My Jar)
    • Munee Hut LLP (icash)
    • Provident Personal Credit Limited (Satsuma Loans)
    • Stop Go Networks Limited (Firefly Finance, The Money Source, Spend Friend, Freshflex Finance, 247 Money Express)
    • Monevo Ltd (Purple Loans, Epic Loans) (privacy policy)
    Vehicle finance
    • Carfinance247 Ltd (CarFinance 247) (privacy policy)
    • Zuto Ltd (Zuto)
    • Concept Car Credit Limited (Concept Car Credit)
    • 1st Stop Car Finance Ltd
    Vehicle insurance
    • Automobile Association Developments Ltd. (AA Car Insurance)
    • Aviva plc (Aviva Car Insurance)
    • esure Services Limited (eSure Car Insurance)
    • RAC Motoring Services Ltd. (RAC)
    • Saga Plc. (Saga Car Insurance)
    Vehicle purchase (inc Test Drives)
    • RAC Motoring Services Ltd. (RAC Car Passport)
    • The Fiat Group (Fiat, Jeep, Abarth)
  • to update Our records;
  • to analyse trends and profiles and carry out assessment and analysis (including credit and/or behaviour scoring, market and product analysis);
  • for audit purposes;
  • to carry out customer satisfaction research;
  • to prevent or detect fraud;
  • to meet Our regulatory compliance and reporting obligations
  • to ensure that content from the Website is presented in the most effective manner for you and your computer
  • to develop and improve Our services to you and notify you about changes to Our services
  • to enable third parties to carry out any of the above purposes on Our behalf.

 

FAILING TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

SHARING OF YOUR INFORMATION

We may share Your Information with third parties in the following ways:

  • We sometimes use agents and service providers to process Your Information on Our behalf. For example, we may use third parties to maintain Our IT systems. Where we use agents and service providers to process Your Information, We will ensure that they have adequate security measures in place to safeguard Your Information.
  • We will release your personal information when we are required to do so for legal or regulatory purposes or as part of legal proceedings.
  • We may give information we hold about you to third parties as part of the process of selling one or more of our businesses.
  • Your Information may be passed to credit reference, fraud prevention, law enforcement agencies and identity and address verification agencies whom may record and use Your Information and disclose it to other organisations for credit reference, debt tracing, fraud and money laundering prevention purposes.
  • You confirm you have the consent of any other person whose details are provided by you in connection with your application or enquiry to provide that person's Information to us and for us to use that person's Information for the processing of any application that you may submit as a joint application.
  • We may transfer Your Information to Our partners, credit brokers and/or to potential lenders or third parties (e.g. car dealerships, debt counsellors and insurers) for the purposes of seeking or arranging finance for you, assessing your application and processing, administering and enforcing any subsequent loan which may be granted. The same partners, credit brokers, potential lenders and third parties may share information with us in relation to your application and in accordance with their Terms and Conditions. For the full exhaustive list of Our partners, credit brokers and/or to potential lenders or third parties we’ve partnered with to help facilitate your application, please contact us.

 

DIRECT MARKETING

We provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

 

PROMOTIONAL OFFERS FROM US

You will receive marketing communications from us if you have provided your explicit consent via an opt-in box or you have previously purchased similar goods or services from us and, in each case, you have not opted out of receiving that marketing.

 

OPTING OUT

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you, by contacting us at any time using the contact details outlined above or you can click here.

 

WHERE WE STORE YOUR INFORMATION

All information you provide to us is stored on secure servers. Where We have given you (or where you have chosen) a user name, passcode and memorable word which enables you to access certain parts of the Website, you are responsible for keeping this user name, passcode and memorable word confidential. You must not share these with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do Our best to protect Your Information, We cannot guarantee the security of Your Information transmitted to the Website; any transmission is at your own risk. Once we have received Your Information, We will use strict procedures and security features to try to prevent unauthorised access.

 

HOW WE USE COOKIES

A "cookie" is a small piece of information that is stored on the browser on your computer's hard drive. Most websites use cookies to improve the way the website works and to provide information to website operators about use of the website. We use cookies to allow you to use and navigate the Website, to store information about your preferences, to collect information about how visitors use the Website and to enable us to improve the Website.

Most web browsers allow you to manage and block the use of cookies by changing your browser settings. If you choose not to accept cookies on the Website this may affect the quality of your visit.

You can find more information about the individual cookies we use and the purposes for which We use them in the table below:

Cookie

More Information

bing.com

Bing is a search engine owned by Microsoft which carries adverts. We buy advertising space on this search engine and this cookie helps us track conversions from the adverts we place. This conversion tracking helps us optimise our advertising campaign.

doubleclick.net

Doubleclick is the advert management system behind the Google search engine, which carries adverts. We buy advertising space on this search engine and this cookie helps us track conversions from the adverts we place. This conversion tracking helps us optimise our advertising campaign.

local cookies

We store cookies for this website which helps with usability especially with the application form.

google-analytics.com

Google Analytics is a tool we use internally to monitor website usage.

youtube.com

YouTube is a video hosting website owned by Google. We have a video on this website hosted on youtube.com

 

For more information on cookies (including how to switch them off) please visit www.allaboutcookies.org.

 

HOW LONG WILL WE USE YOUR PERSONAL DATA

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

YOUR RIGHTS

Your legal rights

You have rights under the Data Protection Act laws in relation to your personal data including;

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

 

SUBJECT ACCESS REQUESTS

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

COMPLAINTS

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the contact details set out above.

 

UPDATES

We may update this Privacy Policy from time to time. Please ensure that you check Our Privacy Policy regularly for updates.

Find Me Car Finance logo

Find Me Car Finance is a trading site of Sandhurst Associates Limited (Sandhurst).

Sandhurst is registered as a limited company in England and Wales
with company number 06958589.

Registered Office: The Granary, 50 Barton Road,
Worsley, Greater Manchester, M28 2EB.

Sandhurst is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number 723591.

It is also registered under the Data Protection Act 1998 under registration number Z2032925 and a member of the CFA and CSA.

CFA CSA
envelope

Support via email is available by clicking here.

Your vehicle may be repossessed if you do not keep up the repayments.

We work exclusively with a selected group of lenders and brokers to offer you a range of credit and loan products. We may receive commission from lenders or brokers for introducing you to them or when you complete your application with them.

You can request details of these commissions or fees, by emailing us. We will then provide you with the precise amount of the commission. Please note the broker we direct you to may not offer the cheapest loan that is available to meet your needs due to the panel of lenders they work with and/or have integrated with.

The guidance contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK only.

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