At Find Me Car Finance all our customers are important to us, and we believe that you have the right to a fair, prompt and polite service at all times.
If you are not happy with any part of our service or product that we have arranged for you, you can choose to tell us by writing or emailing us. To help us consider and resolve any issues or concerns that you may have please provide the following information:
How to contact us?
Please send details of your complaint to: firstname.lastname@example.org or write to; Customer Complaints, Richard House, 9 Winkley Square, Preston, Lancashire, PR1 3HP. Alternatively you can call us on 0800 808 5541 Calls to this number are normally free for people ringing from a "fixed line" phone - but charges may apply if you call from a mobile telephone
What will happen next?
The Financial Ombudsman Service is an independent organisation. They look to sort out complaints that consumers and financial businesses haven't been able to resolve between themselves.
To find out more about the service visit www.financial-ombudsman.org.uk
Financial Ombudsman Service
Telephone: 0800 023 4567. Calls to this number are normally free for people ringing from a "fixed line" phone - but charges may apply if you call from a mobile telephone
Telephone: 0300 123 9123. Calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs
Find Me Car Finance is trading site of Sandhurst Associates Limited. Sandhurst Associates Limited is registered as a limited company in England and Wales with company number 06958589, Registered Office: Richard House, 9 Winkley Square, Preston, Lancashire, PR1 3HP. Sandhurst Associates Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number 723591. It is also registered under the Data Protection Act 2018 under registration number Z2032925.
Our team consists of experienced financial services personnel, who should be able to guide you through the process.
Upon completion, one of our partners who’s criteria you match may return an online quotation, in other cases they may contact you straight away to discuss further.
Find Me Car Finance is a trading name of Sandhurst Associates Limited based in Manchester.
As well as car finance, we also offer the ability to search for motorbike finance and van finance, both used and new.
Our simple solution to use an online application form makes it easy to apply for car finance, and is optimised for mobile use so you can apply on the move
Find Me Car Finance is a trading site of Sandhurst Associates Limited (Sandhurst).
Sandhurst is registered as a limited company in England and Wales
with company number 06958589.
9 Winkley Square, Preston, Lancashire, PR1 3HP.
Sandhurst is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number 723591.
It is also registered under the Data Protection Act 2018 under registration number Z2032925 and a member of the CFA.
Support via email is available by clicking here.
Your vehicle may be repossessed if you do not keep up the repayments.
We work exclusively with a selected group of lenders and brokers to offer you a range of credit and loan products. We may receive commission from lenders or brokers for introducing you to them or when you complete your application with them.
You can request details of these commissions or fees, by emailing us. We will then provide you with the precise amount of the commission. Please note the broker we direct you to may not offer the cheapest loan that is available to meet your needs due to the panel of lenders they work with and/or have integrated with.
The guidance contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK only.